Cancellation & Refund Policy
Last Updated: September 2020
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or cancellation.
WHEN CAN YOU CANCEL YOUR SERVICE?
If you have a major problem with any service offered by Design Market Studio or a minor problem that could not be fixed in a reasonable time, you have the right to cancel a service contract, when it is:
SERVICES YOU CANNOT CANCEL:
You must pay for services you have received under a service contract that worked as expected. You cannot cancel a service contract or get a refund if the problem was beyond the control of Design Market Studio, or you:
CANCEL YOUR SERVICE:
If you have a problem with a service, follow the steps below:
IF YOU HAVE PAID FOR THE SERVICE AND IT HAS ALREADY STARTED OR BEEN DELIVERED, A REFUND WILL BE NEGOTIATED TO COVER THE SERVICES THAT FAILED AND ANY ADVANCE PAYMENTS.